faqs

faqs

faqs

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You have questions. We have answers!

Hitch & Hay goes above and beyond to provide transportation to people from all walks of life. If you want to learn more about the services, check below to see if your question has been answered!

Anyone! Our services are available to all Nebraskans. Some counties have discounted rates. Click the link to see them!

The ride service is a completely on demand service. There are no bus routes or times, all you have to do is call and schedule a pickup!

Call us at (308) 276-2182 or toll-free at (833) 982-0994 or follow this link to book a ride.

Click here to see the rate tables.

Call (308) 276-2182 or toll-free at (833) 982-0994 or contact us.

Rides are either paid for per transport or billed monthly.

Call dispatch as soon as possible. Sometimes a driver may depart before office hours. In that case call 308-276-2182.

Yes, all of the vans are equipped with safety belts.

We continue medically necessary transports if they land on a holiday, such as dialysis or chemo for example. But otherwise, no.

Office hours are 8am to 5pm but transports are based on availability and accommodation of needs. We may accept early morning AND night time rides if that is what’s required to best service our riders.

Our passenger van seats 6. The ADA equipped vans seat 3 or 1 passenger and 1 wheelchair.

Any pets brought along in the van must be kennelled.

We cannot guarantee the driver will be able to come back and pick you up. You will need to contact dispatch and coordinate. In this case, call (308) 276-2182

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